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AllyDVM Support Portal
AllyDVM is NVA's Preferred Client Engagement Platform
AllyDVM is a Client Engagement Platform that provides tools to help solve the most important challenges faced by every veterinary practice: Client Retention and Client Compliance. Our AllyDVM Support Portal can help to answer any questions you may have, whether your practice is already utilizing AllyDVM, or you are considering onboarding.
Table of Contents
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AllyDVM Overview & News
Why AllyDVM?
AllyDVM Overview and News
AllyDVM is a Client Engagement Platform that provides tools to help solve the most important challenges faced by every veterinary practice: Client Retention and Client Compliance.
Client Communications
AllyDVM offers more flexibility around messaging, delivery schedules, and advanced filtering to allow for customizable communications.
Communication system benefits include:
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Direct Messaging - via email AND text
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Unlimited reminder communications each with unlimited deliveries
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Complete flexibility and control of your communications content
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Reminders in the form of email, text, and postcard
Appointment Reminders
Services Due Reminders
Text Message Reminders
Retention Calendar
AllyDVM's Retention Calendar is a unique software tool that actually helps veterinary practices schedule more appointments without any marketing investment.
This software integrates seamlessly with AllyDVM's other services, and it enables dramatic improvements in client retention-related performance. It also provides high-level insight on missing patient and client data through alerts.
Click here for more information on training for the Retention Calendar.
Online Portal
Pet owners can login to your hospital's online Pet Portal. They will see your veterinary practice's logo, imagery, contact information, patient information, and more once they login to their account. Pet parents will also have the ability to send prescription refill, appointment, and information requests to the hospital.
Loyalty Program
AllyDVM offers a Loyalty Program for clients to earn Care Coins. These Coins allow clients to earn rewards for things they are already doing for their pets, like annual exams and preventative care. Easy to setup and maintain, the Loyalty Program is a great addition to any hospital hoping to engage their clients on another level.
News
AllyDVM and their team offer an 'Important Announcements' section on the Home page after logging in. This information allows Hospital Managers and their team the ability to stay up-to-date and informed on updates that AllyDVM pushes to the AllyConnect experience. To access this information navigate to AllyDVM's sign-in page.
