NPS Surveys (Phoenix Marketing International)
How likely are your clients to recommend your practice to others?
The NPS survey (also known as Fix-Its or Phoenix Marketing), measures the willingness of customers to recommend your site’s services to others. This is used as a proxy for gauging the customer's overall satisfaction and loyalty to your clinic.
Table of Contents
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Fix-IT! Training Guide
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Step by Step Fix-IT! Instructions
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NPS Site Training Guide
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NVA PMI User Guide
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How to add NOSURVEY
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NPS Survey Questions
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NPS Fix-IT! Training Recording
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NPS Training Video
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Canada NPS/Secret Shopper Training
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Marketing Resources
Our downloadable guides and resources make learning NPS Surveys easy, and provide answers to commonly asked questions and walk-throughs to get the most from Phoenix Marketing International surveys.
Recorded Training Videos
We know how hectic working in a clinic can be. If you are unable to attend training during a scheduled time, below you can find our pre-recorded videos for NPS Surveys to watch whenever it is most convenient for you!